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Roles and permissions

Permissions apply to actions, not sections: preset roles and your own, such as a reviewer who cannot delete cases. Isolated organisations for a contractor with several clients.

Permissions per action, not per section

60+ permissions and preset roles you can extend with your own: for example, a reviewer who cannot delete cases.

  • System roles: Administrator, Member and Viewer
  • Custom roles built by an organisation administrator, on Pro and On-Premise
  • Separate permissions to view, create, edit and delete
  • Only Administrator and Member are paid; viewers and guests are free

Isolated organisations

Organisations do not overlap at the data level. That matters to a contractor with several clients and to a company whose departments must not see each other's projects.

  • One organisation's data is not reachable from another
  • A person can belong to several organisations and switch between them
  • Projects, cases, runs and reports live inside their organisation

How people join the team

  • Invitation by link

    The role is set in the invitation. No need to create accounts by hand.

  • Sign-in through Keycloak

    In your own infrastructure, Keycloak connects to your corporate LDAP or SSO.

  • Access log

    Changes to roles, permissions and members are recorded: who, when, what it was and what it became.

Set up an organisation for your team

Invite colleagues by link, hand out roles and see how it fits your process.

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30 minutes online with a CommIT expert: we walk you through the product and answer questions about your process

30 minutes online with a CommIT expert: we walk you through the product and answer questions about your process